Welcome 👋
We are Taxi Butler B.V., located at Keizersgracht 169, 1016 DP Amsterdam, The Netherlands. We are registered in the Dutch trade register of the Chamber of Commerce with number 58923853 and our VAT number is NL853240474B01.
On this page, you will find legal information like our website terms of use, privacy policy, cookie notice, accessibility statement, and contact & company information.
Use the buttons below to cycle through the various legal documents and notices.
Last updated on 2nd October 2025.
These terms and conditions outline the rules and regulations for the use of the Taxi Butler websites (located at https://taxibutler.com/, https://hub.taxibutler.com/, https://get.taxibutler.com/, https://feedback.taxibutler.com/, and https://docs.taxibutler.com/ and the Taxi Butler PORTAL (located at https://portal.taxibutler.com/), together referred to as: ‘Websites’.
By accessing the websites we assume you accept these terms and conditions. Do not continue to use Taxi Butler if you do not agree with all of the terms and conditions stated on this page.
The following terminology applies to these terms and conditions; Privacy Statement and Disclaimer Notice:
“Client”, “You” and “Your” refers to you, the person visiting the Website(s).”The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Taxi Butler, our company. “Party”, “Parties”, or “Us”, refers to both you and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s services, in accordance with and subject to prevailing law of the Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
We employ the use of cookies. When accessing Taxi Butler, you agree to the use of functional cookies and, if given consent, additional cookies in agreement with Taxi Butler’s Privacy Policy.
Please read our Cookie Notice for more information about cookies used on our Websites and about the processing of personal data.
Unless otherwise stated, Taxi Butler and/or its licensors own the intellectual property rights for all material on the Websites. All intellectual property rights are reserved. You may visit the Websites subjected to restrictions set in these terms and conditions.
You must not:
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Taxi Butler does not filter, edit, publish or review comments prior to their presence on the Website. Comments do not reflect the views and opinions of Taxi Butler, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Taxi Butler shall not be liable for the comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.
Taxi Butler reserves the right to monitor all comments and to remove any comments that can be considered inappropriate, offensive, or cause a breach of these terms and conditions.
You warrant and represent that:
You hereby grant Taxi Butler a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats or media.
The following organizations may link to our Website(s) without prior written approval:
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Taxi Butler; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Taxi Butler. Please include your name, the name of your organization, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link.
Approved organizations may hyperlink to our Website as follows:
No use of Taxi Butler’s logo or other artwork will be allowed for linking absent a trademark license agreement, without prior approval.
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Please read our Privacy Policy for more information.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the Website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
This Privacy Policy is effective as of 9th Feb 2026 and applies to the processing of personal data by Taxi Butler from that date onwards.
Taxi Butler is part of Taxi Butler B.V and acts as the data controller for the processing of personal data via the Websites. Our websites, together referred to as “Websites” or “Sites”, are located at:
This privacy policy explains how our organisation uses the personal data we collect from you when you use our Websites.
Taxi Butler keeps its privacy policy under regular review and places any updates on this web page. We reserve the right to change our privacy policy at any time, and in the event of material changes that significantly affect data subjects, we will take appropriate measures to inform you directly where reasonably feasible (for example by email or via a notice in your account or on the PORTAL).
We have appointed a UK representative in compliance with the UK GDPR:
Rickert Services Ltd UK
– Taxi Butler BV –
PO Box 1487
Peterborough
PE1 9XX
United Kingdom
art-27-rep-taxibutler@rickert-services.uk
Personal data is any information that relates to an identified or identifiable individual.
Taxi Butler collects personal data when a user fills in via our contact form. This includes personal information such as full name, email address, and phone number, as well as business information such as company name, fleet size, and country of the company.
We process this personal data on the legal bases of:
You directly provide Taxi Butler with most of the data we collect. We collect data when you:
When you visit our Websites, we automatically collect technical and usage information (such as IP address, browser type and pages visited) which we process, to the extent that it constitutes personal data, on the basis of our legitimate interests in operating and securing our Websites and, for any non-functional cookies or similar technologies, on the basis of your consent where required by applicable law.
This information may include:
We employ the use of cookies. When accessing Taxi Butler, you agree to the use of functional cookies and, if given consent, additional cookies in agreement with Taxi Butler’s Privacy Policy and Cookie Notice. Functional cookies are used based on our legitimate interest in providing a secure, properly functioning website, while additional cookies (such as analytical or marketing cookies) are used only on the basis of your consent, which you can withdraw at any time through your browser settings or by clicking on “Manage Cookies” in the header and footer navigation of our website.
Please read our Cookie Notice for more information about the specific types and purposes of cookies used on our Websites, the personal data and other information they collect, the storage periods applied, and the processing of personal data, as well as instructions on how you can manage, withdraw or change your cookie preferences at any time.
We store personal data collected via our Websites in secure systems operated by trusted service providers. Website analytics data is processed using tools such as Google Analytics in an anonymised form. Personal data submitted via contact forms and other interactions is stored within Zoho (including Zoho CRM and related Zoho services) and, where necessary for sales, support or administrative purposes, in internal productivity and data processing tools provided by Google, such as Google Drive, Google Sheets and Google Docs.
Some of our service providers may process or store personal data in countries outside of your country of residence, including outside the European Economic Area. Where this is the case, such transfers only take place where an adequacy decision applies or where appropriate safeguards have been implemented in accordance with applicable data protection laws, such as Standard Contractual Clauses or equivalent lawful transfer mechanisms.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We take appropriate technical and organisational measures to protect personal data, taking into account the nature, scope and sensitivity of the data processed.
Taxi Butler will keep personal data for 7 years where required to comply with legal or tax obligations, including invoice and payment information. For other categories of personal data, we retain the data only for as long as necessary for the purposes for which it was collected, after which it is deleted or anonymised.
Taxi Butler may contact existing customers and business partners with information about our products and services that are relevant to their professional role. This is done under the lawful basis of legitimate interest as permitted by the EU and UK GDPR, without prejudice to our use of other lawful bases (such as consent, performance of a contract, or compliance with a legal obligation) where applicable.
You will only receive such communications if you are an existing customer or business contact, and the message relates to your professional relationship with Taxi Butler. Every email or SMS includes an unsubscribe link, and you may opt out at any time.
You decide what happens with your data. You have the right to request us to give you a copy of your data that we have. You also have the right to request Taxi Butler to rectify inaccurate or incomplete personal data, to erase your data under certain conditions, to restrict the processing of your data, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and to have those data transmitted to another controller where technically feasible, and to object at any time to the processing of your personal data, including for direct marketing purposes.
You decide what happens with your data. You have the right to request us to give you a copy of your data that we have. Also, you have the right to request Taxi Butler to erase your data, under certain conditions.
Requests can be submitted by email to support@taxibutler.com.
The Taxi Butler website contains links to other websites. Our privacy policy applies only to our Websites, so if you click on a link to another website, you should read their privacy policy.
Should you wish to report a complaint about how Taxi Butler has dealt with your personal data, you can contact us 24/7 at support@taxibutler.com.
If you are located in the United Kingdom, you may also contact our UK representative at art-27-rep-taxibutler@rickert-services.uk.
You also have the right to lodge a complaint with the Dutch Data Protection Authority or your local supervisory authority if you are not satisfied with how Taxi Butler deals with your personal data.
In the event of a personal data breach or other privacy incident involving personal data processed by Taxi Butler, Taxi Butler will assess without undue delay the nature and scope of the incident, including, where relevant, the categories and approximate volume of personal data affected and the potential risks to the rights and freedoms of natural persons. Taxi Butler will take appropriate technical and organisational measures to contain, mitigate and remedy the incident.
Where required by applicable Dutch and EU data protection laws, Taxi Butler will notify the competent supervisory authority of a personal data breach without undue delay and, where feasible, not later than 72 hours after becoming aware of the breach. Where not all information is available at the same time, the required information may be provided in phases without undue further delay.
Where a personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, Taxi Butler will inform the affected data subjects without undue delay once it becomes aware of the breach, in accordance with applicable data protection law.
Such communication will be made in clear and plain language, using the contact details provided by the affected data subjects (such as email address or, where appropriate, other commonly used electronic communication channels), and will include at least:
Taxi Butler will document all personal data breaches, regardless of whether notification to a supervisory authority or affected data subjects is required. The documentation will include the facts relating to the breach, its effects and the remedial actions taken, and will be maintained in accordance with applicable data protection laws.
Taxi Butler does not sell or rent your personal data to third parties. Taxi Butler only shares your personal data with third parties where this is necessary for the performance of an agreement with you, to comply with a legal obligation, or where Taxi Butler has another lawful basis under applicable data protection laws (such as a legitimate interest or, where applicable, your consent).
In these cases, Taxi Butler may share your personal data with, for example, IT and hosting providers, advisors (such as accountants), payment service providers, and other service providers that support the operation of the Websites and Portal. Where such third parties process personal data on behalf of Taxi Butler, they act as processors and may only process the personal data in accordance with written instructions from Taxi Butler and subject to confidentiality obligations.
Taxi Butler takes appropriate contractual and technical measures to protect your personal data when it is shared with third parties, including by concluding data processing agreements where required, limiting access to personal data to what is strictly necessary, and requiring adequate security measures. Where personal data is transferred to third parties located outside the European Economic Area, Taxi Butler will ensure that such transfer takes place in compliance with applicable legal requirements, for example by relying on an adequacy decision or by using appropriate safeguards such as standard contractual clauses.
The Websites and Portal are not directed at children and Taxi Butler does not knowingly collect personal data from children. If we become aware that such data has been provided to us, we will take reasonable steps to delete it without undue delay.
Taxi Butler keeps its privacy policy under regular review and places any updates on this web page. We reserve the right to change our privacy policy at any time. Where changes are material, we will take appropriate steps to inform users in accordance with applicable law.
Our company uses cookies in a range of ways to improve your experience on our website, including:
There are a number of different types of cookies, however, our website two types:
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. Consult the support pages of your browser or follow the links below to receive help about managing your cookies.
This is an accessibility statement from Taxi Butler.
Taxi Butler takes the following measures to ensure accessibility of Taxi Butler Website:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Taxi Butler Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of Taxi Butler Website. Please let us know if you encounter accessibility barriers on Taxi Butler Website: E-mail: support@taxibutler.com.
If you experience any difficulty accessing any part of this website, please feel free to reach out to us at support@taxibutler.com. We will work with you to provide the information, item, or transaction you seek through an alternate form of communication that is accessible to you, consistent with applicable law (for example, through telephone support).
Taxi Butler
Keizersgracht 169
1016 DP Amsterdam
The Netherlands
Company headquarters: Amsterdam, The Netherlands
Chamber of commerce number: 58923853, NL-Amsterdam
VAT number: NL853240474B01
Tel. +31 (0) 20 89 43 897
E-Mail: support@taxibutler.com
Peter Moen
c/o Weidkamp 180
D-45356 Essen
Tel. +49 (0)201 86 19 107
E-Mail: peter.moen@taxibutler.com
Steven Blom and Otto Ruys are the co-founders of Taxi Butler you can reach out to them at: founders@taxibutler.com